At EinsteinIQ, we strive to deliver your favorite beauty and personal care products to you as quickly and safely as possible. Please review our shipping and delivery terms below.
Once your order is placed, our team begins processing it promptly. Order processing typically takes 1-2 business days (excluding weekends and holidays). During high-volume periods such as sales or festivals, processing times may be slightly longer.
Estimated delivery times after dispatch:
Please note that delivery times may vary depending on your location and external factors such as weather conditions, courier service delays, and public holidays.
Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to monitor the status and estimated delivery of your order in real time.
Our delivery partners will attempt to deliver your package at the address provided. If the delivery is unsuccessful, they may retry or contact you for further instructions. In case of repeated failed attempts, the package may be returned to us.
We take great care in packaging your orders securely. However, if you receive a damaged item or your package is lost in transit, please contact our Customer Care team within 48 hours of delivery at [Insert Contact Information]. We will assist you promptly.
If you have any questions about shipping, delivery, or your order status, feel free to reach out to us:
